Planning your visit

Palace House


The National Heritage Centre is a five acre site in the heart of Newmarket. It comprises three complementary attractions; National Horseracing Museum in the Trainer’s House and King’s Yard Galleries, Packard Galleries of British Sporting Art in Palace House, and a chance to meet former racehorses in the flagship home of Retraining of Racehorses. We have a restaurant and shop onsite. Visits can take from 3 hours to a full day, and sometimes even more... However, don’t worry if you can’t fit it all in in one day – upgrade your ticket to an annual pass for FREE to return as many times as you like for 12 months after purchase.


National Horse Racing Museum

To make the most out of your visit don’t miss:

Behind The Scenes Tours  – At 11.00am and 2.30pm Tuesday - Saturday. Sunday's tours are 11.30am and 2.30pm, there are Behind The Scenes Tours where you can take a look at our Forge, Horsewalker and watch horses in the Peter O'Sullevan Arena. These demonstrations usually take 30 minutes and are held outdoors so please ensure you dress appropriately.

Special Exhibitions – we have a rolling special exhibition programme that occupies two galleries. Exhibition entrance is included in admission prices. Find out about current exhibitions on display

Family Trails – explore the galleries in more depth with our fun innovative Bingo Trail, you can download it HERE or ask for a copy at the reception desk when you arrive.

Meet the racehorses in the Rothschild Yard – get up close to the heroes of the sport, they are very friendly and love a pat! Our friendly staff will be onsite to assist you so please ask. Find out the horses that are currently stabled in the Rothschild Yard.

What’s On – make sure you find out if we have any special events, talks, or demonstrations on before you visit by visiting out What’s On page.

Annual passes – if you do not manage to get around the whole site on your first visit then you can upgrade to an annual pass for FREE – ask at reception for an upgrade form.

Opening Times

Autumn / Winter Times - Tuesday - Saturday 10am - 5pm, Sunday 11am - 5pm (PLEASE NOTE WE ARE CLOSED MONDAY'S)


Buy tickets online

Art Fund Members - As an Art Fund Museum of the Year Finalist 2017 we welcome all Art Fund members here with a 50% discount off admission 


We are an accessible site with step-free access to all areas.


National Horseracing Museum - We have lifts up to the first-floor galleries and down to the lower ground floor near reception. A second lift at the back of the building takes you down to the ground floor galleries.
Palace House – We have a lift that gives access to all floors.
Rothschild Yard and Galleries – all areas are on ground floor level.


Toilets, baby-changing facilities and wheelchair-accessible toilets are available on the Lower Ground Floor. They are accessed by lift or stairs from the main Reception and clearly marked. The Lower Ground floor is not accessible from the lift at the back of the building. In Palace House a wheelchair-accessible toilet is available on the ground floor behind Reception. Additional toilets are available on the second floor.

For people with hearing impairment

All audio-visual exhibits have subtitles.

Guide dogs

We welcome guide and assistance dogs at the National Heritage Centre.


There are 2 parking spaces for Blue Badge holders at the rear of the site accessed from Vicarage Road and 10 dedicated Blue Badge holder spaces in the Rous Road car park behind TK Maxx (CB8 8HP), there is direct access to the National Heritage Centre from this car park.


Available in many of the galleries however there is limited seating in the outdoor areas in the arena and Rothschild Yard.


Palace House is a great place to bring children. You will meet live horses, see trophies, paintings, sculptures, photographs and much more!

Don't miss

Our racehorse simulator in the King’s Yard Galleries – you can experience the thrill of riding a race and dress up as a jockey!

Our touch screen interactives in the National Horseracing Museum – see how your skeleton compares to a horses and see if you can create a champion racehorse! Pictured

Meet the racehorses in the Rothschild Yard – get up close to the heroes of the sport, they are very friendly and love a pat.

Behind the Scenes Tours– 11.00am and 2.30pm Tuesday - Saturday, Tours are 11.30 and 2.30pm on Sunday

Our family trail and interactive multimedia guide – please ask at reception for these.

Touch screen interactives

Family Trails

Pick up a family trail from reception and be taken on a fascinating journey of exploration and discovery around the National Heritage Centre. You’ll discover some amazing objects and learn about the wonderful tales of horseracing, the Royal palace and the horses that are stabled in the Rothschild Yard.


Baby-changing facilities and wheelchair-accessible toilets are available on the Lower Ground Floor of The Trainer’s House. Find out what is on offer for a great family day out by visiting our Family page.

Pushchairs and bags

There is level access across the whole outdoor site, and lifts are available in the galleries for families with pushchairs or those who need disabled access. Buggies are allowed in all galleries, but unfortunately not back-pack style child carriers. Secure facilities for coats and bags are available on the basement level of The Trainer’s House subject to availability. Please ask at reception for more details.


We welcome groups to the National Heritage Centre, and can accommodate catering. Our coach park has been awarded a CPT’s Coach Friendly status and we offer many benefits for group leaders. Find out how to book.


Car parking is available in two public car parks just a short walk away. Long stay: All Saints Road, postcode: CB8 8ET. Short Stay: Rous Road Car Park, postcode: CB8 8LX. Please see our parking and directions page for more information.

Interactive Multi-Media Guide

Explore in detail the artwork in Palace House, the objects in the National Horseracing Museum and the horses in the Rothschild Yard with our family-friendly multimedia guide. The guide tells the story of the Royal Palace and stables which has been used by kings and queens for hundreds of years. It explores the collections in-depth and highlights the wonderful history and stories that are associated with them.

If you have a question about our facilities or access please contact our Reception desk on 01638 667314 or e-mail